After you have accepted our quotation / offer or your have directly passed an order on our website, we will sent you a digital artwork and confirmation of our offer for approval by e-mail within the next two working days.
This digital artwork will give you an impression of the size and position of your logo / printing on the requested items. It will also confirm the used colours by its PMS references if available.
The confirmation of our offer will list all details according to the order, including all charges such as set-up, printing, shipping, VAT and the expected delivery date.
Confirm your order
When the artwork and confirmation are at your satisfaction, we would ask you to sign them and return to us by e-mail to firstname.lastname@example.org, per fax +32 (0)50 344 617 or by mail (Postbus 1043, B – 8300 Knokke-Heist).
From the moment we receive the approved artwork and confirmation from you, we will consider this order to be definite and production will start. From this moment on it will not be possible anymore to change or cancel the order.
The normal delivery delay for personalized items is a maximum of three weeks after approval of the artwork and confirmation, unless otherwise stated on the confirmation. Express delivery will in certain cases be possible after consultation..
Payment before delivery will in most cases not be asked.
After the items ordered have been delivered to the requested address, we kindly ask you to carefully check all items and report any problems within two working days after delivery in writing to email@example.com
. A few days after the items have been delivered to you, you will receive a digital invoice in .pfd format by e-mail (or by mail if you wish). We kindly ask you to pay our invoice within fourteen days after invoice date, by a bank transfer to one of our bank accounts stated on the invoice.
Marcs-Golfshop reserves the right to ask for a partial or complete payment of the order before delivery. This will be confirmed to you together with the artwork and confirmation we will send you, which gives you the possibility to cancel your order at that moment.
In case you have any questions or remarks in regard to your order, please do not hesitate to contact us by e-mail firstname.lastname@example.org or by telephone during office hours at +32 (0)50 344 617.