Delivery and shipping charges
After your have made a quotation request or you have passed an order through our website, we will send you a digital artwork and confirmation of our offer for approval, within two working days per e-mail.
In average we will keep to a delivery time of maximum three weeks after approval of the artwork and our confirmation. The actual expected delivery time will always be stated in the confirmation of your quotation request or order.
The delivery time for customized product can differ, depending on type of product and period. Some products will be delivered within ten days, other products, manufactured and customized in the Far East, can take up to eight weeks.
Express shipment, with or without extra charges, are in most cases possible after consultation with our suppliers. Minimum express delay possible will be ± one week.
Within the European Union most of your orders will be shipped with PostNL / TNT from the Netherlands.
As soon as your order has been shipped, we will send you an e-mail will all necessary data to make it possible for you to track your parcel(s) online during transport.
Shipments to the Netherlands and Belgium with normally be delivered to you the next (working) day. Shipments to other countries in the EU will have a transfer of two to three days.
For shipments outside the EU we will use the services of TNT or UPS, the delay will depend on choice of shipping company and country of destination. Shipping charges and expected delivery time will be confirmed to you together with the confirmation of your request / order.
The shipping charges of your orders depend on the destination and total weight of the order. These shipping charges will automatically be calculated on the website (within EU) and added to the total amount of your request / order.
Delivery and payment
After the items ordered have been delivered to the requested address, we kindly ask you to carefully check all items and report any problems within two working days after delivery in writing to firstname.lastname@example.org
In case you have any questions or remarks in regard to delivery and shipping, please do not hesitate to contact us by e-mail email@example.com or by telephone during office hours at +32 (0)50 344 617.